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Lechner, Reiter & Riesenfelder
Sozialforschung OG, Wien

Evaluation of the Viennese Assistance Programme for the Homeless (Research, 2011-2012)


Project partners


Objective of the study

Empirical implementation

Project period


The months of field work in the framework of the evaluation confirmed a high quality of the services offered and great involvement on behalf of the skilled workers of the system of the Viennese Assistance Programme for the Homeless. As revealed by the empirical results of this study, the causes for homelessness as well as the biographical characteristics and risk profiles of the clients vary greatly in nature and thus require a differentiated approach to the form of assistance offered. The heterogeneity of the target group is met by the wide range of offers provided by the WWH, ranging from night shelters to transitional accommodation, ac-commodation for specific target groups, mother and child facilities and family facilities, su-pervised housing in apartments and permanent housing in the framework of socially supported housing. It seems that a strong willingness to innovate on behalf of all those involved and a high disposition for content networking are the reasons why, in spite of the wide range of offers, no significant unnecessary duplication could be observed. All in all, the contents and forms of offers showed high levels of variety and quality. Correspondingly, it has been possible for considerable success rates and essential steps to be achieved by a large majority of the various target groups in their pursuance of independent living.

Team: Andreas Riesenfelder, Petra Wetzel

External Team: Susanne Schmatz

Client: Umbrella organisation of Vienna Social Institutions

Status: finished



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